CASE STUDY

Approach

The pilot study covered three diverse large geographic areas: the New York/Philadelphia corridor, metropolitan Chicago plus South Wisconsin and the combination of Seattle and Portland. The agency and Galvan agreed that sample size was large enough to be representative but manageable within the scope of the project.

The Agency’s eight Operating Administrations had 66 office space leases totaling $33M annually in those geographic areas along with a combined fleet of 411 vehicles.

Galvan employed a two-stage process. The team conducted structured interviews with Agency staff and gathered data. They then validated the location data by comparing the findings with agency data from other sources. Finally, data analysis identified potential cost savings and efficiencies.

The Final Report broke down individual facility and vehicle fleet data by Operating Administration within each of the three geographic regions.

It compared office utilization rates for each location along with the ratios of employees to vehicles (while controlling for urban vs. suburban locations). It also found that half of the office leases were expiring within 3 years – allowing for efficiencies.